Company: Dawn Meats

Job title: Customer Service Administrator 

Location: Carrolls Cross Co. Waterford

Contract type: Full-Time/Permanent

Role Summary: 

Dawn Meats is one of Europe's leading food companies; suppliers of choice to a range of leading local, national and international supermarket, foodservice and manufacturing businesses exporting to over 50 countries worldwide. We are looking for an experienced Customer Services Administrator, that will be responsible for a variety of administrative and clerical duties for the site.

Key responsibilities will include:

• Receiving & Processing orders and order entry.
• Processing export and domestic shipping documentation daily.
• Arranging all customs documentation & health certificates.
• Handling a high volume of calls both inbound and outbound within the customer service dept.
• Telesales & Customer Support.
• General admin support & resolving invoice queries.
• To be courteous, polite, and respectful to all customer and colleagues ensuring that the highest quality of service is always delivered.

Your role will see you tackle a wide range of business challenges in a busy production environment.
The ideal Candidate will have or demonstrate:

• Fluent English
• Ability to work in a fast-paced environment using own initiative and make decisions quickly and effectively.
• Excellent computer skills
• Excellent organisational skills
• Excellent phone skills
• Have minimum 2 years’ experience in a similar role.

INDLP